According to the Canadian Patient Safety Institute (CPSI), ineffective communication among nurses and health care providers is one of the leading causes of medical errors and patient harm. As they navigate hectic environments and unexpected situations, it is critical for health care professionals to have strong communication tools at their disposal when interacting with patients and colleagues.
Communication for Nursing and Health Care Professionals aims to assist health care and nursing students in developing these tools for their professional practice. Using case studies to cover a broad range of scenarios within health care environments, this text emphasizes practical applications of communication concepts and strategies. Designed for undergraduate students in nursing and health studies, the chapters include learning objectives, key terms, end-of-chapter discussion questions, and a variety of activities to enrich skill building and classroom experience. With a unique focus on the Canadian health care system, this essential text will help foster students’ communication skills and effectively prepare them for their practice across professional positions.
demonstrates effective communication strategies across a diverse range of patient interactions
employs real-world case studies and situations students will encounter in the field to illustrate
practical applications of communication concepts
includes chapter learning objectives, key terms, discussion questions, student activities, and a
Chapter 4 Cultural Safety: Communication with Clients from Diverse Cultures
Chapter 5 Delegation and Documentation
Chapter 6 Communication with Clients Experiencing Anxiety
Chapter 7 Communication with Clients Experiencing Anger and Aggression
Chapter 8 Communication with Clients Experiencing Communication Difficulty
Chapter 9 Communication with Clients Experiencing Neurocognitive Disorders
Chapter 10 Communication with Clients Experiencing Loss, Grief, Dying, and Death
Chapter 11 Communication with Health Care Teams and Other Health Care Professionals
Chapter 12 Communication with Children and Adolescents
Robert J. Meadus is an Associate Professor (retired) in the Faculty of Nursing at Memorial University.
“Communication for Nurses and Health Care Professionals: A Canadian Perspective sets itself apart from other textbooks as it tackles important scenarios in relation to communication. The textbook provides chapters with current and unique content addressing topics such as communication for end-of-life care and aggressive confrontational situations. The chapters are concise and easy to understand for professors, teachers, and learners alike.”
—Michelle N. Borgland, Associate Teaching Professor, School of Nursing, Thompson Rivers University
“The content of this resource is widely applicable to all health disciplines to foster supportive and effective communication within the therapeutic environment. With its theoretical foundations, current research, relatable examples, practical learning activities, and self-reflective inserts, this text assists readers with understanding and utilizing the easy-to-follow content to explore their individual approaches to communication within their practice.”
—Erin Wilkie, Professor, Recreation Therapy, School of Community, Justice, and Fitness Studies, Niagara College
"Between the covers of this invaluable resource, Meadus has created an all-inclusive tool kit that is sure to enhance your therapeutic communication skills. This text, with its many virtues, has all you need to establish a therapeutic, professional, helping relationship as you strive to provide ethical and safe nursing care.”
—Ronald A. Owens, Faculty Member, Faculty of Nursing, Memorial University
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