Customer Support

Digital Rentals

Which textbook formats can be rented?
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What is the rental period?
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Can I extend the rental period?
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Can I return my rental early?
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How do I access my digital rental?
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eBook Support

About Digital Textbooks
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Choosing a Digital Format
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How do I access my ebooks?
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What is RedShelf?
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How can I access my ebooks on my phone or tablet?
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How do I use the RedShelf app?
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I am having trouble with RedShelf.com or the RedShelf app
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Can I just download the eBook?
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Does RedShelf support the use of assistive technologies?
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Distribution Channels & Metadata

How can I place an order on CanadianScholars.ca?
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Where else are digital eBooks available?
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Where else are print editions available?
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What options are available to international customers & booksellers?
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I’m a bookseller who wants to become a metadata recipient. Where can I find Canadian Scholars’ data?
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