Written to reflect a diverse Canada, Intercultural Communication is a practical guide that provides readers with effective approaches to intercultural communication theories and strategies. Situating readers in real, complex, and extraordinary intercultural scenarios, each chapter walks students through examples of how to manage conversations in appropriate and meaningful ways, while exploring how social and cultural practices might present common and uncommon implications. Key topics include verbal and non-verbal communication, cultural values, self-awareness, stereotypes, and digital communications.
Packed with Canadian content, current examples, and tools for learning, this core text is ideal for students enrolled in intercultural communication or cross-cultural communication courses, including studies in business, education, social work, health care, and law enforcement.
FEATURES
includes 10 chapters covering diverse topics from culture and identity, to successful communication strategies and technology
contains pedagogical features such as lists of figures, tables, text boxes, and pause-for-thought questions
each chapter begins with an overview and learning objectives, and concludes with a chapter summary and review questions
Chapter 1: Are Intercultural Communication Skills Optional?
Chapter 2: Fundamentals of Communication
Chapter 3: History, Dominant Paradigm, and Foundational
Theories
Chapter 4: Continuing Issues and Evolving Theories
Chapter 5: Studying Intercultural Communication from a Canadian
Perspective
Chapter 6: The Roles of Identity in Intercultural Communication
Chapter 7: Canadian Legislation and International Mandates
Chapter 8: The Formation of Attitudes, Assumptions,
and Presumptions
Chapter 9: Biases, Stereotypes, Prejudices, and Discrimination
Chapter 10: A Multidisciplinary Strategy for Intercultural
Communication
Chapter 11: Reviewing the Argument Advocating Intercultural
Communication
Chapter 12: Beyond Our Borders—Intercultural Communication for a Global Context
Epilogue
Author Biographies
Biography
Elizabeth Suen is a community health researcher and artist who has presented her work across North America.
Barbara A. Suen has taught post-secondary students for more than 30 years and has participated in government sponsored academic and cultural exchanges to New York and Beijing. She has traveled extensively in Africa, Asia, Europe, North America, and the Caribbean.
“Intercultural Communication: A Canadian Perspective is tailor-made for the Canadian audience. The text is up to date in communication technologies and current political and social issues and covers many critical topics, including First Nations legislation, LGBTQ contexts, and implicit bias. A valuable addition to the available literature, this is not a typical textbook, it is a comprehensive toolkit that provides a set of instruments rather than facts for communications students and those engaged in professional development to utilize in their studies and work.”
—Magda Stroinska, PhD, Professor (German & Linguistics) & Chair, Department of Linguistics and Languages, McMaster University
“Intercultural Communication is an ambitious book that cuts a wide swath through the literature related to communication and marginalization and explores one-way and two-way communication at the micro, meso, and macro levels. The text conveys excellent information with useful diagrams, figures, critical thinking questions, and thought exercises that allows those working professionally with diverse populations and general interest people to reflect on their interactions and communication.”
—Akshaya Neil Arya, Assistant Clinical Professor in Family Medicine at McMaster University, Adjunct Professor in Environment and Resource Studies at the University of Waterloo, and Scholar in Residence at Wilfrid Laurier University
Instructor Resources
Instructors adopting Intercultural Communication for their course will receive access to supplementary materials, including PowerPoint slides and a test bank.
Contact your rep to view a supplement sample or request a download code.
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